Privacy Policy
Last updated: 10 Jan 2025
Headline Events Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you engage with our services, website, and events.

1. Who We Are
Headline Events Ltd
Registered in England & Wales
Phone: 0161 706 0553
Email: info@headlineeventsltd.co.uk
Website: www.headlineeventsltd.co.uk
We act as the “Data Controller” for the personal data we process.

2. Information We Collect
We may collect and process the following personal data:

• Contact details (name, email address, phone number, postal address)

• Booking information (event preferences, hospitality packages, payment details)

• Marketing preferences (subscriptions, opt-in status)

• Website usage data (IP address, cookies, analytics)

• Correspondence (emails, enquiries, competition entries)
   

3. How We Use Your Information
We use your data to:

• Process and manage bookings and hospitality packages

• Communicate with you about events, services, and updates

• Respond to enquiries and provide customer support

• Improve our website, services, and marketing activities

• Send you promotional offers where you have consented

• Comply with legal, financial, and regulatory requirements
   

4. Legal Basis for Processing
We process your data under the following legal grounds:

• Contractual necessity (to deliver services you have booked)

• Consent (for marketing communications and newsletters)

• Legitimate interests (improving our services, preventing fraud)

• Legal obligation (retaining records for tax or compliance purposes)
   

5. Sharing Your Information
We may share your data with trusted third parties, including:

• Event partners, venues, and suppliers (only as necessary to fulfil bookings)

• Payment processors and financial institutions

• IT service providers, marketing platforms, and website hosts

• Regulatory or legal authorities where required by law

We do not sell your personal data to third parties.

6. International Transfers
Where data is transferred outside the UK/EEA, we ensure adequate safeguards are in place, such as Standard Contractual Clauses, to protect your information.

7. Data Retention
We will keep your personal data only as long as necessary for the purposes outlined in this policy, including legal or accounting requirements. Typically:

• Booking and transaction records: up to 7 years

• Marketing subscriptions: until you unsubscribe or withdraw consent
   

8. Your Rights
Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data

• Restrict or object to certain processing

• Withdraw consent at any time (for marketing)

• Data portability (transfer of your data to another provider)

To exercise your rights, contact us at info@headlineeventsltd.co.uk.

9. Cookies
Our website uses cookies and analytics tools to improve your browsing experience. You can control cookie preferences through your browser settings. For more details, please see our [Cookie Policy].

10. Security
We use appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

11. Complaints
If you are unhappy with how we handle your data, you can contact us directly at info@headlineeventsltd.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated “last modified” date.